Serpe, the leader in the French market for perimeter protection of sensitive sites, offers a wide range of products and services adapted to your needs, from sensors to supervision, from pre-feasibility studies to on-site acceptance.

Serpe assists you at all stages of your project: site audit, recommendations on the most appropriate solution, system architecture design, integration on dedicated platforms, factory acceptance, on-site installation, commissioning, acceptance, training, maintenance and telephone support.

 

AUDIT & CONSULTING

Our teams are available to help you define your needs.

  • • Website audits / Risk analysis: assessing the strengths and weaknesses of your site in terms of safety
  • • Recommendations: depending on the threats, your needs, your constraints, your activity, we recommend the most appropriate solution

STUDIES & ENGINEERING

The solutions implemented by Serpe guarantee a performance level adapted to your needs and your budget.

A project manager is your preferred contact and ensures that the system meets your expectations. The functional analysis ensures that the system implemented suits your needs.

Our design office is fully involved in the development of solutions:

  • Functional analysis
  • Implementation plans
  • Architecture
  • Bays and boxes plan
  • Wiring guides
  • Detailed plans
  • Design of customised mechanical parts
  • Operating and maintenance documentation and instructions

MANUFACTURING

For more than 40 years, Serpe’s R&D teams have been designing the electronic and mechanical products implemented for projects.

With the help of historical industrial partners, Serpe controls the entire chain for designing its products:

  • R&D design
  • Industrialisation
  • Production of mechanical parts and electronic cards
  • Assembly
  • Tests

INTEGRATION AND FACTORY TESTING

Integration platforms for a turnkey solution: from functional analysis to on-site commissioning, the implementation of systems is done using an optimised industrial process.

A scale 1 model of your system is configured within our integration platforms.

Serpe integrates all of your equipment in factory conditions which are similar to your operating conditions.

Factory acceptance follows a formalised process and ensures that the system complies with the functional analysis before dispatch. Functional, communication and performance tests are carried out at this point.

INSTALLATION AND COMMISSIONING

Our technical teams are available in France and for export to help you install our systems (site monitoring, installation training, training on commissioning, etc.) and fully commission our equipment (commissioning, setting sensors, configuring supervision, etc.).

TRAINING

Serpe offers training sessions at its offices in Lorient or at your premises.

The course and training materials make it possible to train operators to operate and maintain products and systems: demonstration models, test track, situation simulation, course materials and product documentation.

MAINTENANCE

For more than 40 years Serpe has been known for the reliability and longevity of its products.

To assist you with operating your systems, Serpe offers a wide range of services and preventive maintenance contracts to Maintain your system in Operational Condition (MOC) and Maintain your system in Safety Condition (MSC).

Serpe also has a Hotline which can perform remote diagnosis. Your remedy intervention request is then recorded by a ticket management system until the intervention of our technician and your system returns to operation.

CUSTOMISED DEVELOPMENT

In addition to its wide range of products, Serpe can also, depending on your needs, study and produce customised protection solutions:

  • Design of customised mechanical parts adapted to the site
  • Software developments (new features, interfaces with third-party systems, etc.)
  • Design of customised technical solutions based on a functional need